FAQ

What does "Offer" mean?

An Offer is an open proposal to Lend or Borrow Cryptocurrency on the Lend at Hodl Hodl platform. A counterparty may accept your Offer and create a Contract with you.

When creating a new Offer, what do "Working hours" mean?

The working hours determine the time period that your Offer will be active and visible to other users in the Offer list and/or available by the link. If the field "start" and "end" have the same value, your Offer will be available 24/7.

Can I make my Offer private?

You can make your Offer private. This means that other users will not see it in the Offer list, and it will only be available through the link. To make your Offer private, you need to check the "Private" checkbox on the Offer creation or editing page.

May I make my Offer temporarily unavailable and not delete it permanently?

Yes, if you want to make your Offer temporarily unavailable, click the "Disable" button on the Offer page. To activate the Offer, you will need to click the "Enable" button.

How do I delete my Offer?

Go to the "My Offers" page, open the Offer and click "Delete".

What are the different Offer statuses?

• Active – the Offer is visible to other users in the Offer list and/or available by the link.
• Inactive – the Offer is not visible to other users in the Offer list and not available through the link, for example, due to working hours.
• Disabled – the Offer is not visible to other users in the Offer list and not available through the link. To activate it, you need to enable it.

Why did my Offer become inactive?

Enabled Offers can automatically change from "Active" to "Inactive" statuses, and vice versa, in the following cases:

• Working hours. The Offer will be "Active" only during the set working hours.
• Account suspension. Your Offers become "Inactive" if your account has been suspended.
• You haven't been online for the past 7 days.

In each case, the reason for the "Inactive" status can be seen on your Offer page.